Testimonials

Duluth MN
Kayla
Full Star Full Star Full Star Full Star Full Star
10-30-2019
I'll definitely be back!

This is the third vehicle I have purchased from Kolar and I have been so pleased with each experience! This last one, I worked with Neil Larson. I highly recommend working with him because he was not pushy, he gave me great information about the car I was interested in and also found answers to my questions! Everyone is so supportive at Kolar. For my first car, I had run over a screw and the repair team was quick to fix it and again, so great to work with. I'll definitely be back for my next vehicle!

Don
Beth S
Full Star Full Star Full Star Full Star Full Star
9-5-2019
Best car buying experience of my life!

Best car buying experience of my life. Don was very knowledgeable and there was no pressure whatsoever to buy or upgrade anything, he just made sure we got exactly what we were looking for at a price we could afford. I truly felt like they just want their customers to be happy. Our new Prius is amazing!

Jordan P
Full Star Full Star Full Star Full Star Full Star
9-26-2019
Best experience!!

I broke down 700 miles from home with a trailer attached to my truck. By pure luck I ended up getting towed to Kolar, and I can’t say enough good things about the service department and the sales side as well. Everyone was EXTREMELY helpful and courteous. It was by far the best experience at a car dealership in my life.

Duluth MN
Liz
Full Star Full Star Full Star Full Star Full Star
10-10-2019
I'll be back!!

Great salesman, super trade in and excellent service all the way around! Kolar ensured that I had a great experience from test driving to trade in to finance and everything else involved. They are friendly and more than fair. Thank you Mark Larson for being a great salesman, I will be back next time!

Brighton CO
Nick and Nicole
Full Star Full Star Full Star Full Star Full Star
10-8-2019
LOVE our Supra!

Kolar Toyota is by far the absolute best! My husband and I can’t express the amount of gratitude we have for them. They made our shopping experience great- despite the ups and downs of our new Supra coming in. They had every opportunity to change the deal that we both agreed on, and many dealerships probably would have, but not Kolar! They stood by their word and we are grateful that they did. We love love love our car and Kolar made our buying experience as easy as possible. The entire team was fabulous and we will recommend them to everyone we know.

Superior WI
Jennifer
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Great service!

We've bought 2 Toyotas this year from Neil at Kolar and had great experiences both times. He made everything painless and simple. Would definitely recommend buying from them!

Duluth MN
Sam
Full Star Full Star Full Star Full Star Full Star
9-12-2019
Exceeds Expectations

Sam and the crew at Kolar Toyota went above and beyond to help me get into a new RAV4. My situation was complicated, but they didn't stop working their butts off for me, and helped in every possible way. I would highly recommend this dealership to anyone looking for any type of vehicle from old to new!

Cloquet MN
Tom M
Full Star Full Star Full Star Full Star Full Star
9-27-2019
Tom from Cloquet

It was fun dealing with Todd. Todd was very helpful and informative. In the future if I need a truck or car Kolar will be the first place I well go. Thank you again for all your help.

Duluth
John and Kathy
Full Star Full Star Full Star Full Star Full Star
9-28-2019
Two very satisfied KOLAR customers

We Arrived at KOLAR Toyota knowing we were interested in a 2019 Toyota Highlander SE. Mark Larson, our salesman confirmed that this was the car for us . He was both knowledgeable and very well versed in the assorted features that Toyota has added to its line since our 2010 was purchased. He not only introduced us to all the new safety features, but he enthusiastically endorsed them from his own experience. The entire sales process was relaxed and friendly and very informative, even when we forgot to give Mark the keys to our trade.... overall an enjoyable experience with no buyer's remorse.

Duluth MN
Cherie B
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Thanks, Ted!

Ted Pavlovich was very helpful in my decision to purchase a used Toyota Prius . He was very accommodating of my crazy schedule and even facilitated the return of my previous vehicle to my home. I really appreciated his attention to the smallest details! Thanks, Ted!

Superior WI
David C
Full Star Full Star Full Star Full Star Full Star
10-2-2019
Terrific Salesperson

I recently bought a Camry Hybrid and love the car. My salesman, Mark Larson, was terrific to work with. I owned another Camry previously and have had consistently good experiences with the service department. I highly recommend Kolar Toyota.

Cook MN
Gloria
Full Star Full Star Full Star Full Star Full Star
10-10-2019
Great experience!

Steve was great to work with. I absolutely loved my prior Prius, but thought it to be time to invest in a vehicle with the updated safety features that are now part of the newer cars. Steve listened to my concerns and thoughts and was not pushy. He just listened and suggested what I might be happy with. I think he was right and, though I hated to give up my beloved ?Rosie?, I know I?ll be happy to ?bond? with my new vehicle. Lana was wonderful as well, as I navigated all the paperwork involved in buying a car. She was friendly, but very efficient as she went through all the necessary business involved in the purchase of a new vehicle. Thanks to all of you at Kolar Toyota. You make buying a car a great experience!

Ben Peterson
Full Star Full Star Full Star Full Star Full Star
8-3-2018
Positive Experience

What a great experience! I worked with Sales Consultant Ted Pavlovich & Sales Manager Damien Chesney and can’t say enough good things about them & the entire staff! They listened to my needs & delivered in a short period of time! They are passionate about what they do & they really go the extra mile to make sure you have a positive experience!

Mike Karel
Full Star Full Star Full Star Full Star Full Star
7-25-2018
Ted and Dave

Ted and Dave did a great job showing and instructing us on our new vehicle!

Erik Torch
Full Star Full Star Full Star Full Star Full Star
7-3-2018
Don Gustafson

Worked with Don Gustafson in purchasing a 2018 Toyota Highlander. Really enjoyed working with him, great service. Helped me get a package that worked for us to buy this great vehicle. Would highly recommend Kolar and Don to others.

Christine S
Full Star Full Star Full Star Full Star Full Star
6-26-2018
Customer Testimonial

I worked with Neil to get a Rav4 that I saw online. He was very accommodating and after I got off the phone with him, he went out to the vehicle and took pictures of damage to the rear hatch that hadn't been mentioned in the description. I was very impressed with his upfront and honest approach. Will definitely drive the 3 hours back to Kolar to purchase my next vehicle.

Brenda Eng
Full Star Full Star Full Star Full Star Full Star
6-16-2018
Very Friendly Staff

This was the first vehicle I had bought from a dealer in quite a while. Everyone was very friendly and walked me through everything. Thanks to Todd for helping me out. I love my Rav4!

Ryan Coole
Full Star Full Star Full Star Full Star Full Star
6-12-2018
Great Customer Service

Great Customer service. David Solon and Mark Larsen were extremely helpful putting my 16 year old daughter at ease during her first car purchase.

Annalise Rose Perry
Full Star Full Star Full Star Full Star Full Star
6-3-2018
Customer Testimonial

I had the most wonderful experience at Kolar. Todd helped me get into my first brand new vehicle and he was so friendly and helpful while doing so. I ended up going with leasing rather than buying and he was very honest about how it was the better option for me. He made me feel very comfortable and I felt as though he actually wanted to get to know me through the whole process which was nice! I never felt like I was being pressured or coerced into anything which is what I was most afraid of going into a car dealership. All in all, I will be purchasing all of my future vehicles through Kolar and will be referring all of my friends and family there as well! Thank you again for your excellent service. I’m so happy with my new Rav4!!!!

Kathi Ackerman
Full Star Full Star Full Star Full Star Full Star
5-19-2018
Customer Testimonial

Both my fiance and I, each, bought a new Highlander and we very happy with the way we were treated in a professional manner. I hate buying new cars because of all of the "game playing." Kolar got down to business with us and made a quick deal.

St. Paul, Mn
Dan Berchem
Full Star Full Star Full Star Full Star Full Star
1-23-2018
Outstanding service I received yesterday from Mike

I wanted to take this opportunity to let you know the outstanding service I received yesterday from Mike and your staff. My daughter is a student at UMD and her car wouldn't start yesterday. She is dependent on her car for getting to campus and work. The car had to be towed to your dealership and Mike assisted me with getting in touch with Duke's towing. They came and got the car in a timely fashion and brought the vehicle to your dealership. Mike stayed in touch with me throughout the process and kept me very informed. The car needed a new starter. My daughter had no way to get to the dealership to pick up the vehicle and Mike informed me of your courtesy pick-up service which was a God's send for her. Anyway, within 6 hours from when the car was picked up, my daughter had her car back! I was very impressed with all aspects of service we received. Thank you very much!!!

Duluth, Mn
Rob
Full Star Full Star Full Star Full Star Full Star
11-15-2017
Absolute DELIGHT!!!

Kolar Toyota is the only place to go if you are shopping for a new car or truck . I just purchased a 2018 Camry from the them . It was not your typical dealership experience. They really care. From helping with selecting the right car my salesperson was extremely knowledgeable and helpful. Thanks Damien. Maria in the finance office is an absolute DELIGHT, her helpful nature and willingness to explain everything to a guy with a lot of questions left me with a buying experience second to none. Thank you Kolar!!

Duluth, Mn
Doug Stevens
Full Star Full Star Full Star Full Star Full Star
7-20-2017
What a wonderful experience for me!

I brought my Toyota RAV4 in to see if they could get the tire indicate light off in the dashboard display. It had been worked on by other automotive places who couldn't get the light off. Even though Kolar wasn't sure either they gave it their best shot. The mechanic was great in explaining the problem to me. I had a dental appointment and their shuttle service was great getting me to my appointment on time and then picking me up. I was so impressed with the kindness of everyone. I'm now trying just taking my negative cable off the battery overnight. I did this at the mechanic's advice. I hope this works! What a wonderful experience for me! Thanks to the service team at Kolar!

Ely, Mn
Marissa D.
Full Star Full Star Full Star Full Star Full Star
9-9-2017
I had an excellent car buying experience here!

I had an excellent car buying experience here! Craig was great and extremely helpful. I would absolutely do business here again. Thank you Kolar Toyota!

Duluth, Mn
Jan Krabbe
Full Star Full Star Full Star Full Star Full Star
8-16-2017
Honesty and great service!

Thank you Kolar Toyota and Don Gustafson for your honesty and great service. I love my new Rav4 and I recommend this dealership to anyone looking for a good car and a great deal!

Duluth, Mn
Holly S.
Full Star Full Star Full Star Full Star Full Star
8-6-2017
Exceptional Service

I should have actually posted a comment on the exceptional service we received from Neil. He is extremely knowledgeable and accommodating. I know, without doubt, we will be generously taken care of throughout the time of our lease. You guys have a great staff!! Keep it up!

Davenport, Iowa
Dan W.
Full Star Full Star Full Star Full Star Full Star
7-16-2017
This level of service is uncommon and needs to be recognized

A week and a half ago my wife and I were traveling to Northern Ontario for a fishing trip in our new (1500 miles) Highlander. We realized that the passenger side floor was filling with water. It was almost 3/4" deep. We stopped on a Wednesday afternoon at about 4:30. The service man was at our car before I could get the door open. Within 3 minutes he had a mechanic to our car. The mechanic needed to pull the car into the shop. We went into the waiting room expecting a wait. Within 10 minutes the service writer came and got us and said everything was fixed. It was a loose hose from the air conditioner. No paperwork was required. We were in and out in less than 15 minutes. This level of service is uncommon and needs to be recognized. I am sorry it happened so fast I did not even get anyone's name. Thank You, Dan

Grand Rapids, Mn
Jenna B.
Full Star Full Star Full Star Full Star Full Star
7-18-2017
Impressed with Service Department

I just wanted to say how impressed I was with your service department, especially Ian! He and another gal (can't remember her name) have worked with me over the past two days to get a replacement key made and programmed for my Rav4. They have been patient, informative, helpful, friendly, and efficient. Thank you for such a quality visit, it is much appreciated.

Moose Lake, Mn
Dan and Sheryl L.
Full Star Full Star Full Star Full Star Full Star
4-25-2017
We knew that our next car would be through Kolar Toyota!

After Rob Shamblott sold us our Prius a few years ago, we knew that our next car would be through Kolar Toyota! We just purchased our 3rd car from them and Rob was the sales person for all 3. Couldn't be happier with the prices and service before and after the sale. Rob deserves a huge pay increase or a promotion!

Duluth, Mn
Dan Z.
Full Star Full Star Full Star Full Star Full Star
5-19-2017
Wonderful Experience

I've dealt with Kolar Toyota since I've move here in 2013. The Service Dept is outstanding! I ended up buying a brand new truck from Shannon Smith. Wonderful experience. I highly recommend this Company.

Duluth
Barbara,Bill, Will and Nina Pelton
Full Star Full Star Full Star Full Star Full Star
1-9-2017
We feel like we were treated like royalty

A couple of years ago my husband and I moved up to our cabin north of Duluth. We own 4 Toyota vehicles. With this last cold spell my daughters car has needed numerous jumps so we called to get a new battery as it was the original 2009 factory. When we dropped off her Yaris and the Tundra, and we feel like we were treated like royalty. Every person in the Duluth Hermantown location treated so great-also, our daughters car was covered in ice. The man in the garage(i didnt see a nametag) went the extra mile to get all of the ice off of her car after he installed the new battery. THANK you. He only stated he was on "light duty" And he was happy to help out- also 3 people asked if we were being helped, Thanks Toyota Hermantown. Its nice to be taken care of and as a 4 car Toyota family. I am pleased and feel safe to know the service of our vehicles is in great hands! Sincerely, Barbara,Bill, Will and Nina Pelton

Superior, WI
Jodi E.
Full Star Full Star Full Star Full Star Full Star
8-4-2016
Not pushy, good attitude, very honest and just fun working with!

I just purchased a new 2016 hybrid highlander at Kolar Duluth. Shannon Smith was my sale person and she was absolutely wonderful to deal with. She was not pushy, good attitude, very honest and just fun working with her. She made my experience so much better then any other dealership in the area. She went through every option on my vehicle and showed me how everything works! She made sure my highlander had everything I asked for. The dealership did not have my SUV in stock so she went right to work on finding one for me. Not only did she find any one for me she found my number one choice and had it here in a couple days. She definitely went above and beyond! I will be recommending everyone I know looking for a vehicle to Kolar and to be asking to work with Shannon. She is by far the best in the area! Thank you so much for making my experience a great one!

Duluth,Mn
Lynn B.
Full Star Full Star Full Star Full Star Full Star
8-8-2016
What a pleasure!

I just wanted you to know what a pleasure it has been to come to your dealership since purchasing a Lexus RX 350 from Shannon Smith and then consulting with Corey Middleton about servicing the vehicle. I appreciated Shannon's low key approach, patience and her genuine interest in our vehicle needs. I feel Corey has always given great service advice and I always drive away with confidence that I received only work that was needed and nothing more. It's because of these 2 individuals that I would consider purchasing another vehicle from your dealership

Duluth,Mn
Tim E.
Full Star Full Star Full Star Full Star Full Star
6-10-2016
Loyal Customer

At this time they are doing everything needed to keep me as a loyal customer. Candidly, I'm a loyal Toyota purchaser so a big aspect of having me as a repeat customer is I believe the Toyota product to be Superior.

Duluth,MN
Brittany J.
Full Star Full Star Full Star Full Star Full Star
6-10-2016
Friendly, Not Pushy!

Sales was friendly, not pushy. Seemed more interested in us getting what we want than making a sale. Made purchase experience great. Dealer is best I have ever felt with, no change required. But also excited for the dealership remodel!

Rocky L.
Full Star Full Star Full Star Full Star Full Star
2-28-2016
Great Customer Service

We just leased a Rav4 from Shannon at Kolar. It was a great experience working with Shannon, no pressure. I just drove a couple of used vehicles and the new Rav4. Didn't have the color I wanted and Shannon went right to work on finding the right one for me and had it in just a couple of days. Shannon showed me the operations of the Rav4 and then took me through the store and introduced me to the service and parts department as well as Tom the sales manager. Great people to work with. Need a vehicle, I recommend Shannon at Kolar.

Hermantown, Mn
Cody R.
Full Star Full Star Full Star Full Star Full Star
3-3-2016
My 1st New car lease!

I recently leased my first car with Shannon at Kolar! She was a fantastic sales woman! She took the time to get to know my tastes and preferences, and after test driving a few used vehicles had narrowed my vehicle search down to 2! Went with the 2016 Toyota Corolla and couldn't be happier! If you're looking to buy a car, I would highly recommend Shannon!

Duluth, Mn
Lisa Fedora
Full Star Full Star Full Star Full Star Full Star
10-2-2015
Professional, expedited, fully satisfied service

Two weeks ago I contacted Todd Abrahamson to let him know I found myself in need of a new car as soon as possible. We set up an appointment for the following Saturday morning. When I arrived Todd greeted me with a smile, handed me the key to a gorgeous 2013 Toyota Highlander, and encouraged me to hit the road and give it a spin. About 20 minutes later I was handing him a check to stave off another car shopper who had his eyes greedily on "my" new ride (-; I picked my new *sizzling crimson* colored SUV on Wednesday and I could NOT be more happy/pleased/satisfied with not only my phenomenal new vehicle, but with Todd's professionalism, affable demeanor and Kolar Toyota's staff in general for helping make my car-buying process seamless! THANK YOU THANK YOU, yay!! (-: (-:

John and Sue Foschi
Full Star Full Star Full Star Full Star Full Star
8-9-2015
purchase of a 2012 RAV4

Worked with salesman Neil Larson. Neil was wonderful in answering all of our questions. When he did not know the answer he found someone who did. He did not try to hide anything. It was refreshing to work with such a caring salesman. He really made us feel that he was on our side. After buying a RAV4 we told Neil that we were interested in finding a car for our son. Neil found at least 4 cars for us to look at and we ended up buying another car a 2010 Camry XLE

Duluth, Mn
T and L
Full Star Full Star Full Star Full Star Full Star
7-11-2015
Kolar Toyota Review

Wonderful! We will recommend Jim McMillion and Kolar to others

Duluth, Mn
Nancy Waters
Full Star Full Star Full Star Full Star Full Star
8-21-2015
Top notch!

Thank you to Al Mathison and Kolar Toyota - I love my Highlander! After looking for a new vehicle for a couple of weeks I didn't think I would find one. As soon as I walked into Kolar it felt right. Friendly, professional service. I highly recommend Kolar!

Spielmans
Full Star Full Star Full Star Full Star Full Star
6-28-2015
Kolar Toyota aims to please

When we decided to purchase our Highlander through salesman Al Mathison at Kolar, Al did a great job locating the vehicle we wanted in another part of the country, getting it to Duluth quickly and giving us a good price on our trade in. Lana and Damien were very helpful in getting us a good interest rate for our payment plan and quickly and efficiently completing our purchase paperwork. Al took the time to explain the vehicle features to us, and taught us how to use them. He went out of his way to set up my cell phone to sync with our new vehicle. We are very happy with every aspect of our purchase.

Nancy
Full Star Full Star Full Star Full Star Full Star
9-9-2015
Purchase of Rav 4

Recently purchased a Rav4 from Kolar Toyota. Very happy with the exceptional service from Shannon Smith. She was extremely helpful and knowledgeable. She answered all of our questions. If she did not know the answer she looked it up. Could not be happier with Shannon. Would highly recommend her to others.

Duluth, Mn
Brian R
Full Star Full Star Full Star Full Star Full Star
4-27-2015
Sunny side of the street

My 20-year old Cadillac had long outlived its usefulness. Although I was not financially ready to purchase a new car I had begun the research process. I was very interested in a Toyota, having owned a very reliable and delight-to-drive Camry prior to the Caddy. While exploring pricing and options on new Rav4s I happened to the Kolar used inventory. There I saw a low mile Highlander. Despite my reservations (as stated earlier, I was not financially positioned as yet to purchase ANY car) I contacted the dealership. Shortly Neil e-mailed me. Over the next two days Neil encouraged me via text message to come in a look at the vehicle. I did so at my earliest opportunity and Neil took me for a test drive. His knowledge of the Highlander was extensive. He was easy-going and not at all aggressive or pushy. Over the next couple of days he worked very hard to get me into this car. Through some fortuitous events we came together and made it happen. Three days after my test drive I received the keys to my new ride. Neil was as happy for me as I was for myself. To have a reliable, beautifully equipped, near-new condition automobile was a dream I thought unattainable - at least for the foreseeable future. Thank you Neil and everyone at Kolar for getting me to the sunny side of the street!

Duluth, Mn
Campbell
Full Star Full Star Full Star Full Star Full Star
4-27-2015
Happy Customer

Recently made a purchase through Mark Larson. Our initial contact was "thinking of purchasing in the next several months" mode. Mark kept us in mind without any pressure, remembered our interests, and responded appropriately. He was friendly, professional, and made the process convenient for us when we were ready to buy. We are very happy with the whole experience.

Bgawboy
Full Star Full Star Full Star Full Star Full Star
3-16-2015
Kolar will be our dealership of choice from this point onward!

We went to Kolar after a bad experience at another dealership. They were fantastic! We were treated with respect and we were impressed with the warmth and kindness our son and grandson received. Kolar will be our dealership of choice from this point onward!

Very Happy
Full Star Full Star Full Star Full Star Full Star
3-25-2015
We left feeling very happy with our purchase.

We live over 100 miles from this Dealership. We used the internet to look and see what different Dealers had on the lot. Kolar definitely had the best selection. We drove to Duluth to test drive some Trucks. We found two that we liked and Mark helped us narrow it down to the one we bought. We talked about the plus and minuses of each truck. Mark was really nice to talk to and he has a great smile and laugh. Mark made us feel that we could email or call with any questions. We left feeling very happy with our purchase.

Dandf
Full Star Full Star Full Star Full Star Full Star
4-2-2015
THANKS MARK AND KOLAR!

Truly enjoyed the entire process of buying a new car. Knew very little about Toyota but felt very comfortable making the purchase due to the salesman Mark. He explained all features of the car and did not pressure us to buy. Will certainly share a recommendation to friends about him, even though he is a Bulldog hockey fan . Will enjoy this purchase for years to come THANKS MARK AND KOLAR!

Adam and Erin
Full Star Full Star Full Star Full Star Full Star
4-5-2015
Service was better than I expected it to be

My wife and I were very pleased with the salesman Don Gustafson. He was very knowledgeable and proficient. He was respectful of us when we needed to discuss numbers. Service was better than I expected it to be.

Lisa F.
Full Star Full Star Full Star Full Star Full Star
4-7-2015
Professional, expedited, fully satisfied service

Two weeks ago I contacted Todd Abrahamson to let him know I found myself in need of a new car as soon as possible. We set up an appointment for the following Saturday morning. When I arrived Todd greeted me with a smile, handed me the key to a gorgeous 2013 Toyota Highlander, and encouraged me to hit the road and give it a spin. About 20 minutes later I was handing him a check to stave off another car shopper who had his eyes greedily on "my" new ride (-; I picked my new *sizzling crimson* colored SUV on Wednesday and I could NOT be more happy/pleased/satisfied with not only my phenomenal new vehicle, but with Todd's professionalism, affable demeanor and Kolar Toyota's staff in general for helping make my car-buying process seamless! THANK YOU THANK YOU, yay!! (-: (-:

Grand Rapids, Mn
Dean W.
Full Star Full Star Full Star Full Star Full Star
1-11-2015
Kindness and Service

I've bought three cars at Kolar in the past 13 months counting my son's and what I like about Kolar is the kindness and service I receive and knowing you have my back. By the way, I found my spare key :-)

Hermantown, Mn
Jackie E.
Full Star Full Star Full Star Full Star Full Star
2-27-2015
Great Service!!

I purchased a Prius from Kolar a few years ago. I loved the car, but it did not do well in the winter conditions of northern Mn. It wasn't until the 3rd winter, that I finally traded it in. The ONLY reason I waited so long was because I didn't want to leave the service dept. at Kolar. I have had many cars over the years, and have had the BEST service at Kolar. Cory, in your service dept is OUTSTANDING. I will recommend Kolar to friends and family looking for a new car, and let them know about the GREAT service I received there.